Privacy

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Policy Effective Date: October 24, 2024

Information We Collect and How We Collect It

Instaflow collects various types of information from users, including:

  1. Personal identification information such as name, email, phone number, and financial details (e.g., account information for transfers).
  2. Transaction information related to sending money, currency conversions, and payment details.

We collect this information in the following ways:

  1. Directly from you, when you register, make a transaction, or interact with the app.
  2. Automatically as you navigate the app, such as device information and usage details.

Automatic Information Collection

When using Instaflow, certain data may be collected automatically:

  1. Device information like IP address, operating system, and app version.
  2. Usage data, including transaction history, interaction with features, and error reports, to help improve app performance.

Information Collection Technologies

We use technologies like:

  1. Cookies and tracking technologies to remember your preferences and track app activity.
  2. Local storage on your device to store app settings and relevant information for faster access.

Third-Party Information Collection

Instaflow may integrate with third-party services, including payment gateways and analytics providers. These third parties may collect information from you through technologies like cookies. However, their data collection is governed by their own privacy policies.

How We Use Your Information

Instaflow uses your personal information to:

  1. Process transactions such as sending money, converting currencies, and paying bills.
  2. Provide customer support and help resolve issues.
  3. Improve the app through analysis of usage patterns and feedback.
  4. Comply with legal and regulatory obligations, such as anti-fraud and anti-money laundering laws.

We may also use your information to send promotional messages or notify you about updates, but only with your consent.

Disclosure of Your Information

We only share your personal information in the following situations:

  1. Service providers: We may share data with trusted service providers who help us operate Instaflow, such as payment processors and analytics providers.
  2. Legal compliance: We may disclose your data to comply with legal requirements, court orders, or government requests.
  3. Business transfers: If Instaflow undergoes a merger, acquisition, or asset sale, your information may be transferred to the new entity.

We do not sell your personal information to third parties for marketing purposes without your explicit consent.

Your Choices About Our Collection, Use, and Disclosure of Your Information

You have control over how we collect and use your information:

  1. Opt-out of receiving marketing emails or notifications via your account settings.
  2. Manage location tracking and other permissions through your device's settings.

Note that disabling certain features may limit the functionality of the app.

Accessing and Correcting Your Personal Information

You can access, update, or correct your personal information directly within the app. If you want to delete your account or correct any inaccuracies, you can contact our support team for assistance.

Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no method of electronic storage is 100% secure, and we cannot guarantee absolute security. You are responsible for safeguarding your account credentials.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy or as required by law. If you request the deletion of your account, we will securely remove your data unless legal obligations require us to retain it.

Changes to This Policy

We may update this privacy policy periodically to reflect changes in our practices or legal requirements. Any significant updates will be communicated to you through the app or via email. The revised policy will take effect immediately upon posting.

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